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SAP CRM Online Training Concepts:
• 1.Overview and Introduction
• 2.Foundation & Architecture of my SAP CRM
• 3.my SAP CRM Analytics
• 4.my SAP CRM Marketing
• 5.my SAP CRM E-Commerce
• 6.my SAP CRM Channel Management
• 7.my SAP CRM Sales
• 8.my SAP Interaction Center
• 9.my SAP Service
• 10.my SAP Field Applications (with focus on Mobile
Service)
• 11.my SAP CRM for Industries
• 12.Integration with other My SAP suite of modules
• 13.CRM Base Customizing
• 14.CRM Basic data & customizing settings for
these objects:
• 15.Business partner
• 16.Organizational model
• 17.Territory Management
• 18.Product master CRM Business Transactions
• 19.Overview of generic functions in business
transactions
• 20.Activity Management (including Activity Journal
and Groupware Integration)
SAP TPM
Course participants
will learn about the business processes in the SAP Trade Promotion Management
solution. They also gain knowledge of how to set up the basic configuration for
an integrated TPM scenario using SAP CRM, SAP ERP, and SAP BW.
Prerequisites
·
SAPCRM Overview of the SAP CRM solution
·
CR100 CRM Customizing Fundamentals
·
General experience with SAP BW-BPS
·
General experience with SAP CRM and SAP
ERP
·
Duration and Additional Information
·
It is a 4 days program and extends up to
8hrs each.
·
The format is 40% theory, 60% Hands-on.
Course Contents
SAP TRADE PROMOTION MANAGEMENT
1. Introduction
Web Client UI: TPM
2. TPM
Business Environment
3. SAP
TPM Solution Overview
4. Headquarter
Planning
5. Trade
Funds Management
6. Account
and Promotion Planning
7. Integrated
Marketing Calendar
8. Trade
Promotion Optimization
9. Account
Sell In and Trade Promotion Execution
10. Trade
Claims Management
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