Sap crm/tpm online training

SAP CRM Online Training Concepts:

• 1.Overview and Introduction

• 2.Foundation & Architecture of my SAP CRM

• 3.my SAP CRM Analytics

• 4.my SAP CRM Marketing

• 5.my SAP CRM E-Commerce

• 6.my SAP CRM Channel Management

• 7.my SAP CRM Sales

• 8.my SAP Interaction Center

• 9.my SAP Service

• 10.my SAP Field Applications (with focus on Mobile Service)

• 11.my SAP CRM for Industries

• 12.Integration with other My SAP suite of modules

• 13.CRM Base Customizing

• 14.CRM Basic data & customizing settings for these objects:

• 15.Business partner

• 16.Organizational model

• 17.Territory Management

• 18.Product master CRM Business Transactions

• 19.Overview of generic functions in business transactions

• 20.Activity Management (including Activity Journal and Groupware Integration)

SAP TPM

Course participants will learn about the business processes in the SAP Trade Promotion Management solution. They also gain knowledge of how to set up the basic configuration for an integrated TPM scenario using SAP CRM, SAP ERP, and SAP BW.

Prerequisites

·         SAPCRM Overview of the SAP CRM solution

·         CR100 CRM Customizing Fundamentals

·         General experience with SAP BW-BPS

·         General experience with SAP CRM and SAP ERP

·         Duration and Additional Information

·         It is a 4 days program and extends up to 8hrs each.

·         The format is 40% theory, 60% Hands-on.

Course Contents

SAP TRADE PROMOTION MANAGEMENT

1.      Introduction Web Client UI: TPM

2.      TPM Business Environment

3.      SAP TPM Solution Overview

4.      Headquarter Planning

5.      Trade Funds Management

6.      Account and Promotion Planning

7.      Integrated Marketing Calendar

8.      Trade Promotion Optimization

9.      Account Sell In and Trade Promotion Execution

10.  Trade Claims Management 

Categories: crm, crm tpm, sap, sap crm tpm online training, tpm